Billing Terms and Conditions
These Billing Terms and Conditions explain how payments, billing, refunds, and related transactions are handled when you purchase products from Havenli.shop.
1. Billing Information
When placing an order with Havenli, you agree to provide accurate and complete billing information, including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Valid payment information
You are responsible for ensuring that the information provided at checkout is accurate and up to date.
2. Prices and Currency
All product prices displayed on Havenli.shop are listed in U.S. dollars (USD) unless otherwise stated.
The total amount payable will be displayed during checkout before you complete your purchase.
3. Payment Authorization
By submitting an order, you authorize Havenli or its authorized payment service provider to charge the payment method you selected for the total amount of your order.
Payment must be successfully authorized before an order can be processed.
If a payment is declined or cannot be verified, the order may not be processed until a valid payment method is provided.
4. Payment Security
Payments may be processed through third-party payment providers that use security measures designed to protect payment information.
Havenli does not intentionally store complete credit or debit card numbers on its own systems.
Payment information may be processed and stored by the applicable payment provider according to its own terms and privacy policy.
5. Order Confirmation
After successfully placing an order, you may receive an order confirmation by email containing information such as:
- Order number
- Products purchased
- Order total
- Billing and shipping information
- Other relevant order details
Receiving an order confirmation does not necessarily mean that the order has been shipped.
6. Pricing Errors
Havenli makes reasonable efforts to ensure that product prices and information displayed on the website are accurate.
If an obvious pricing or billing error occurs, we reserve the right to correct the error and, where appropriate, cancel the affected order and issue a refund to the original payment method.
7. Taxes
Applicable sales taxes may be calculated and added to your order at checkout based on the shipping destination and applicable law.
The final amount, including any applicable taxes, will be displayed before you complete your purchase.
8. Refunds
Eligible refunds are processed according to our Return and Refund Policy.
Once an approved refund has been issued, it will generally be returned to the original payment method.
The time required for the refund to appear in your account may vary depending on your bank or payment provider.
9. Cancellations
If you need to cancel an order, please contact Havenli as soon as possible.
We will make reasonable efforts to process cancellation requests before an order has been processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the order may need to be handled under our Return and Refund Policy.
10. Unauthorized Transactions
If you believe that an unauthorized transaction has been made using your payment method, please contact your payment provider immediately and notify Havenli using the contact information below.
We may request information necessary to investigate the transaction.
11. U.S. Orders
Havenli currently sells and ships within the United States only.
All billing and payment transactions through Havenli.shop are subject to these Billing Terms and Conditions and our other applicable store policies.
12. Contact Information
If you have questions about billing, payments, refunds, or an order, please contact us:
Havenli
160 Central Ave SW
Atlanta, GA 30303
United States
Email: Contact@Havenli.shop
Phone: +1 209-658-6162
Website: Havenli.shop